Property Management at its BEST!
Here at Property Excellence, our property management service is second to none.
We provide high quality, reliable and efficient property management to ensure your peace of mind at all times.
How do we do this?
Pre-tenancy process
Advertising is paramount in ensuring the best exposure for your vacant property. We take extra time and care in ensuring high quality photography and advertising techniques are used to ensure your property is shown in its best form. We offer modern advertising techniques including 360 degree online tours, strong internet exposure and an existing tenancy waiting list to minimise vacancy periods for your property.
Our office has a very thorough tenant screening process. All applicants are required to complete an application form and undergo a tenancy default check on TICA (a nationwide tenant default database). TICA checks allow us to ensure that any applicant wanting to rent your property is not currently listed on this database for owing monies to another Agency. This helps us to reduce the risk of an undesirable tenant renting your property.
Routine inspections
Depending on the service package of your choice, we carry out routine inspections of your property every 3, 4 or 6 months. You will receive a detailed report of each inspection which includes photos and any recommendations we feel are either required or beneficial for your property to ensure it always remains in quality condition.
Repairs & maintenance
We understand the importance of ensuring your property is well maintained. We engage qualified tradespeople who specialise in their trade to ensure all repairs and maintenance are carried out to an extremely high standard and we monitor the progress of the works to ensure they are completed in a timely manner.
Rent reviews
We monitor the market constantly and carry out regular rent reviews to ensure that you are receiving the best return on your investment at all times. We keep you informed of changes to the market and opportunities to increase the rent on your property so that your investment always performs at its best.
Arrears management
We have a very strict arrears management system in place to minimise the risk of your tenant falling in arrears with their rent. Our tenants are made aware of the importance of ensuring their rent is always paid on time when they commence their tenancy and are provided with various options for payment of their rent to make it easy and convenient for them. We print tenant reports daily to ensure that rent is paid on time and to assist in the minimisation of arrears risks. If an instance arises where your tenant falls behind in their rent, we take immediate action in getting this rectified.
Keeping you informed
Communication is key when it comes to the way we do business. We keep you informed regarding your rental property so that you never feel “left in the dark”. As a landlord, we provide you with access to a landlord portal where you can access information pertaining to the properties we manage for you including statements, invoices and property inspection reports. We understand that your investment is valuable, and therefore make it our priority to ensure your property and you are well looked after at all times.
Tailoring our property management services to suit your needs
Here at Property Excellence, we understand that all landlords' needs are different. That's why we offer 3 different package options tailored at suiting the varying needs of our landlords. Want to know more about our Property Management Service Packages? Chat with our Property Management expert, Dom, by calling her on 0267525073, send her an email at dom@@prex.com.au or submit an online enquiry below.
Making sure our tenants are happy
We believe happy tenants make long term tenants (and a tenant that feels well looked after, is more likely to look after your property). Some of the ways we do this include birthday cards, Christmas cards as well as Christmas gifts for all our tenants who are one week or more in advance with their rent leading up to Christmas. These special touches are at no additional charge to our landlords. It's just our way of making sure our tenants are happy and feel well looked after throughout their tenancy and are thanked at the end of each year for ensuring their rent is paid in advance.
Want to chat to Property Excellence about your Property Management needs?
We'd love to help you with your Property Management needs. You can reach out to us by calling us during business hours, sending us an email (contact details at the bottom of this page), or you can send us an enquiry by clicking the landlord enquiry form button below.
We look forward to helping you with your real estate needs and goals.