How do I download documents from my Property Excellence Portal?

At Property Excellence, we make accessing information regarding your tenancy as easy as the click of a button.


The following support article assists Property Excellence tenants with:

  • Downloading Rental Receipts
  • Downloading Residential Tenancy Agreements
  • Downloading Entry Condition Reports

On a web browser:

  1. Please visit
  2. Sign in with your username and password
  3. Click the menu (top right) and select Document.
  4. Once the page loads, scroll down the page until you find the document you require and click the “Download” button.

    Please note documents are ordered by date, you may need to click  “Show More / Show All” to view past uploads.