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Tenant Articles

A tenant’s guide to rent increases

Why do rent increases occur? There are many reasons rent increases occur throughout the time of your tenancy.  Some of these include: Changes in rental market conditions To assist in the overall increase of expenses of the property including rates and insurance premiums Improvements being carried out to the property resulting in the rental valueRead more

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Tenant Articles

How do I download documents from my Property Excellence Portal?

At Property Excellence, we make accessing information regarding your tenancy as easy as the click of a button.   The following support article assists Property Excellence tenants with: Downloading Rental Receipts Downloading Residential Tenancy Agreements Downloading Entry Condition Reports On a web browser: Please visit https://prex.com.au/portal/ Sign in with your username and password Click the menu (topRead more

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Tenant Articles

Pets and your tenancy

Consent for pets during a tenancy Did you know that it is a requirement of your Residential Tenancy Agreement to obtain consent from the landlord in order to have pets at the property during your tenancy? How can this be done? There are 2 ways of obtaining consent for a pet during a tenancy. Include the detailsRead more

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